Structured support for the first 90 days

Structured
Support,
Together.

Luma Direct is a nonprofit education and navigation program for families newly navigating type 1 diabetes. We support families between visits with non-medical guidance, pacing, and preparation.

F
C
E
P

Saved outputs

Families leave with practical next-step artifacts, not just information.

Program Output

Visit Brief Ready

“We support families between visits with non-medical guidance, pacing, and preparation.”

— Luma Direct mission in action
90 days
Structured support window
3 phases
Getting started to cost literacy
Saved outputs
Visit prep, school packs, call prep
Partner-ready
Referral paths for clinics and employers

Luma’s mission is to help families navigate the first 90 days with clarity.

Luma Direct helps families newly navigating type 1 diabetes through the first 90 days with structured education, cost and insurance literacy, and question preparation for clinical visits.

Explore our mission

Structured Education

A 90-day program in three phases: Getting started (Days 1-14), Daily life (Days 15-45) and Cost literacy (Days 46-90), designed to move families from confusion toward confidence.

Financial Navigation

Learn insurance and cost concepts in plain language so families can make calmer, better-prepared decisions.

Between-Visit Support

Plain-language guides and question preparation to support families between visits, never replace clinical care.

Saved Outputs

Generate and refine practical artifacts families can use in appointments, school coordination, and insurance calls.

Families

Start the 90-day program for structured education, navigation, and question preparation between visits.

Start Enrollment

Employers

Offer a safe, non-medical support option when an employee's family is navigating a new diagnosis.

For Employers

Clinics

Extend support between visits without changing clinical workflow or crossing into medical advice.

For Clinics

Built for families, step by step.

The program is finite and practical. It's designed to help families move from overwhelm toward steady routines and better-prepared visits.

Days 1-14

Phase 1: Getting started

Step-by-step guidance on first priorities, and questions to bring to your care team.

Terminology explanations
Doctor visit preparation
Initial orientation
Days 15-45

Phase 2: Daily life

Routines, school plans and ways to share the load among caregivers.

School communication
Routine management
Caregiver coordination
Days 46-90

Phase 3: Cost literacy

Insurance terms, explained, plus tools to track costs and refills.

Insurance navigation
Cost reduction strategies
Financial planning

Clear boundaries build trust.

Luma Direct is intentionally narrow: education, navigation, preparation, and support for getting started. That clarity is part of the offering.

Example saved outputs

Doctor Visit Brief
School Coordination Pack
Insurance Call Pack

What We Do

Structured 90-day education program
Cost and insurance literacy, education only
Question preparation for clinical visits
Between-visit support and pacing
Time-boxed, finite program experience

What We Do Not Do

No diagnosis or treatment decisions
No insulin dosing or device recommendations
No glucose or lab interpretation
No crisis counseling or emergency intervention
No AI healthcare claims or outcome guarantees

Ready to get started?

Join families gaining clarity, pacing, and practical next steps during the most overwhelming part of a new diagnosis.